Cita APA (7a ed.)

Bryson, M., & Ziminski, A. (1992). The concierge: Key to hospitality : a training manual. J. Wiley.

Cita Chicago Style (17a ed.)

Bryson, McDowell, y Adele Ziminski. The Concierge: Key to Hospitality : A Training Manual. Nueva York: J. Wiley, 1992.

Cita MLA (9a ed.)

Bryson, McDowell, y Adele Ziminski. The Concierge: Key to Hospitality : A Training Manual. J. Wiley, 1992.