APA Citation

Marvin, B. (1992). Restaurant basics: Why guests don't come back ... and what you can do about it. Nueva York: John Wiley.

Chicago Style Citation

Marvin, Bill. Restaurant Basics: Why Guests Don't Come Back ... and What You Can Do About It. Nueva York: John Wiley, 1992.

MLA Citation

Marvin, Bill. Restaurant Basics: Why Guests Don't Come Back ... and What You Can Do About It. Nueva York: John Wiley, 1992.

Warning: These citations may not always be 100% accurate.