APA (7th ed.) Citation

Marvin, B. (1992). Restaurant basics: Why guests don't come back ... and what you can do about it. John Wiley.

Chicago Style (17th ed.) Citation

Marvin, Bill. Restaurant Basics: Why Guests Don't Come Back ... and What You Can Do About It. Nueva York: John Wiley, 1992.

MLA (9th ed.) Citation

Marvin, Bill. Restaurant Basics: Why Guests Don't Come Back ... and What You Can Do About It. John Wiley, 1992.