Hough, D. A. (1993). Telephone skills: Essential telephone english. Oxford: Heinemann.
Chicago Style CitationHough, David A. Telephone Skills: Essential Telephone English. Oxford: Heinemann, 1993.
MLA CitationHough, David A. Telephone Skills: Essential Telephone English. Oxford: Heinemann, 1993.
Warning: These citations may not always be 100% accurate.