Benchmarking staff : ventaja competitiva y servicio al cliente
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| Main Author: | |
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| Format: | Book |
| Language: | Spanish |
| Published: |
Bilbao :
Deusto,
[1993]
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| Subjects: | |
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| Physical Description: | 256 p. : tablas, gráficos ; 23 cm. |
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| ISBN: | 8423413306 |