Benchmarking staff : ventaja competitiva y servicio al cliente
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Main Author: | |
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Format: | Book |
Language: | Spanish |
Published: |
Bilbao :
Deusto,
[1993]
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Subjects: | |
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Physical Description: | 256 p. : tablas, gráficos ; 23 cm. |
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ISBN: | 8423413306 |