La función despliegue de la calidad : una guía práctica para escuchar la voz del cliente
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| Main Author: | |
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| Format: | Book |
| Language: | Spanish |
| Published: |
México D.F. :
McGraw-Hill,
c2001.
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| Edition: | 1a. ed. |
| Subjects: | |
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| Physical Description: | xxv, 163 p. : il. ; 23 cm. |
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| Bibliography: | Bibliografía: p. 161-163. |
| ISBN: | 9701032128 |