Cita APA (7a ed.)

Davidoff, D. M. (1994). Contact: Customer service in the hospitality and tourism industry. Prentice Hall.

Cita Chicago Style (17a ed.)

Davidoff, Donald M. Contact: Customer Service in the Hospitality and Tourism Industry. Englewood Cliffs, N.J.: Prentice Hall, 1994.

Cita MLA (9a ed.)

Davidoff, Donald M. Contact: Customer Service in the Hospitality and Tourism Industry. Prentice Hall, 1994.