Cita APA (7a ed.)

Lamprecht, J. L. (1994). ISO 9000 and the service sector: A critical interpretation of the 1994 revisions. ASQC Quality Press.

Cita Chicago Style (17a ed.)

Lamprecht, James L. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. Milwaukee, Wis.: ASQC Quality Press, 1994.

Cita MLA (9a ed.)

Lamprecht, James L. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. ASQC Quality Press, 1994.