APA (7th ed.) Citation

Lamprecht, J. L. (1994). ISO 9000 and the service sector: A critical interpretation of the 1994 revisions. ASQC Quality Press.

Chicago Style (17th ed.) Citation

Lamprecht, James L. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. Milwaukee, Wis.: ASQC Quality Press, 1994.

MLA (9th ed.) Citation

Lamprecht, James L. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. ASQC Quality Press, 1994.