ISO 9000 and the service sector : a critical interpretation of the 1994 revisions
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis. :
ASQC Quality Press,
c1994.
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| Subjects: |
| Physical Description: | xx, 265 p. : il. ; 24 cm. |
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| Bibliography: | Incluye referencias bibliográficas (p. 251-256) e índice. |
| ISBN: | 0873893131 |