ISO 9000 and the service sector : a critical interpretation of the 1994 revisions
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Milwaukee, Wis. :
ASQC Quality Press,
c1994.
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LEADER | 00945Cam#a2200265a#44500 | ||
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001 | 026787 | ||
005 | 20160721162136.0 | ||
008 | 141003s1994 wiua ##b #001 0 eng#d | ||
020 | |a 0873893131 | ||
040 | |a DLC |d DLC | ||
082 | 0 | 4 | |a 658.562 |2 21 |
100 | 1 | |a Lamprecht, James L., |d 1947- | |
245 | 0 | 2 | |a ISO 9000 and the service sector : |b a critical interpretation of the 1994 revisions |c James L. Lamprecht. |
246 | 3 | 0 | |a ISO nine thousand and the service sector |
260 | |a Milwaukee, Wis. : |b ASQC Quality Press, |c c1994. | ||
300 | |a xx, 265 p. : |b il. ; |c 24 cm. | ||
504 | |a Incluye referencias bibliográficas (p. 251-256) e índice. | ||
650 | 7 | |a Control de calidad |2 spines | |
650 | 7 | |a Sector servicios |2 spines | |
650 | 7 | |a Sector industrial |2 spines | |
650 | 7 | |a Gestión |2 spines | |
650 | 7 | |a Norma de calidad |2 toit | |
929 | |a DONACION |b Alejandro Gomez |d 0 |e 20110209 |f PAT0037191 |g 1721 |j 52015 | ||
942 | |c LIB |n 0 | ||
999 | |c 24611 |d 99998 |