Search Results - managing (service OR servicio) delivery

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    Delivery of Education Services in Lao PDR by Demas, Angela, Khan, Myra, Arcia, Gustavo, Danchev, Plamen, Phommalangsy, Phouvanh, Huang, He

    Published 2021
    “…The SABER Service Delivery (SABER SD) survey instrument was developed as an initiative to uncover bottlenecks that inhibit student learning in low and middle-income countries and to better understand the quality of education service delivery in a country as well as gaps in policy implementation. …”



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    Delivering Services in Multicultural Societies by Marc, Alexandre

    Published 2012
    “…The following chapter presents the current debate on the role of governments, at all levels, in managing cultural diversity. Chapter three takes a more in-depth look at specific areas in which the demand for recognition of cultural practices in the delivery of services is strongest. …”



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    Yemen : Workforce Development by World Bank

    Published 2015
    “…The tool is based on an analytical framework3 that identifies three functional dimensions of WfD policies and institutions: (1) Strategic framework, which refers to the praxis of advocacy, partnership, and coordination in relation to the objective of aligning WfD in critical areas to priorities for national development; (2) System Oversight, which refers to the arrangements governing funding, quality assurance, and learning pathways that shape the incentives and information signals affecting the choices of individuals, employers, training providers and other stakeholders; and (3) Service Delivery, which refers to the diversity, organization, and management of training provision, both state and non-state, that deliver results on the ground by enabling individuals to acquire market- and job-relevant skills.…”



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    2012 Russian Federation Enterprise Survey : Country Highlights by World Bank, International Finance Corporation

    Published 2014
    “…The main highlights from the survey are: firms in Russia show higher female participation in the workforce and top management, but less in ownership; over one third of firms in Russia cite tax rates as the biggest obstacle to their growth; firms in Russia face higher costs of regulation compared to those in other countries; firms in Russia face a relatively inefficient public service delivery; and not surprisingly, informal payments are indispensable to get some key public services.…”



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    Climate Change, Disaster Risk, and the Urban Poor : Cities Building Resilience for a Changing World

    Published 2012
    “…This study analyzes the key challenges facing the urban poor, given the risks associated with climate change and disasters, particularly with regard to the delivery of basic services, and identifies strategies and financing opportunities for addressing these risks. …”


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    Thailand School Autonomy and Accountability : SABER Country Report 2012 by World Bank

    Published 2014
    “…The school board controls the school budget, with input from parents. Personnel management is established. Salaries are relatively fixed by civil service rules at the primary school level, but completely negotiable at the secondary school level. …”



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