Atención al cliente en los servicios de ocio /
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Book |
| Language: | Spanish |
| Published: |
Madrid :
Paraninfo :
c2001.
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| Subjects: | |
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| Item Description: | Traducción de: Managing the guest experience in hospitality. Glosario: p. 509-519. Apéndice: p.521-524. Indice: p. 525-537. |
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| Physical Description: | xxxi, 537 p. ; 24 cm. |
| ISBN: | 8497320107 |